Legal and privacy notice

Responsibilities
Kitchandtool.com can under no circumstances be held liable for loss and damage, or personal, material as well as financial damage of the customer. The same applies to malfunction or misuse of ordered products.
Disputes and General Provisions
Kitchandtool.com reserves the right to modify these terms and conditions at any time without prior notice. This contract is subject to Swiss law. In the event of a dispute, kitchandtool.com reserves the right to refer the matter to a court.
Kitchandtool.com is aware that you may wish to be informed of how the data and personally identifiable information you provide - "Personal Data(s)"- such as your name, address, phone or e-mail address is managed, etc. We have therefore developed this Privacy Policy ("Privacy Policy") to explain to you how we use your personal data as well as any precautions we take reasonably to maintain its confidentiality and security.
By ordering our products and using our services, you agree to the collection of your personal data and the usage practices described in this Privacy Policy, to which we make changes from time to time. We reserve the right to change our Privacy Policy and therefore invite you to consult this Privacy Policy from time to time to become aware of any changes. The new versions will be uploaded to the website, with an update of the date in the last paragraph.
The terms of this Privacy Policy are without prejudice to the terms of any contract you may have entered into with us that supersedes the terms of this Privacy Policy.
1. Confidentiality Commitment
Kitchandtool.com does not collect or process any Personal Data that you have not voluntarily provided to us. We guarantee that our employees comply with strict security and confidentiality standards and that the processing of your personal data is carried out in full compliance with recognised international data protection laws.
2. Purposes of using your Personal Data
Kitchandtool.com collects and processes your Personal Data only for specific and limited purposes (ex. engraving name, shipping address etc), which we inform you of when you wish to use certain services. For example, we must collect and use your Personal Data to provide you with product information, to verify your pament details. By providing us with your personal data, you explicitly consent to these uses. Wouufshop.com retains your personal data only for as long as is reasonably necessary for the fulfilment of these purposes and in accordance with legal or ethical requirements in relation to information obligations and retention of documents.
You can visit our online store without registering. However, some services as for example newsletter may require registration. When you register, you may be asked to fill in certain data fields (some are mandatory, some are optional).
At any time, you can unsubscribe by clicking on the link provided for this purpose in the newsletter, by visiting your account or by contacting us: info@kitchandtool.com
According to the Federal Personal Data Protection Act, you have the possibility to review, modify or delete your personal data at any time by visiting your account or by simple request at the following email address: info@kitchandtool.com In such cases, if you decide to refuse to provide us with the personal data we request from you, access to certain parts of our websites may in turn be denied to you and it may be impossible for us to respond to your requests.
3. Non-disclosure of information
Kitchandtool.com does not sell, rent, share or otherwise distribute your personal data to third parties without your consent, unless required by law or administrative regulations. However, such personal data may occasionally be transmitted to third parties acting in the name or on behalf of kitchandtool.com for further processing in accordance with the purposes for which it was collected (ex. shipping address). Where disclosure of personal data to third parties is useful or necessary for any reason, kitchandtool.com shall ensure that such third parties provide the same level of protection as it does with us and requires a contractual guarantee that these third parties will process the personal data exclusively for the authorized purpose on your part, with all the discretion and security required.
4. Right of access
We strive to ensure that your Personal Data is up-to-date, accurate and complete. If you wish to access, correct or delete your Personal Data from our database, please contact us at info@kitchandtool.com or visit the website under the heading «my account». Your requests will be handled with due diligence and accuracy.
5. Anonymous data / cookie technology
Most of the information we collect on our websites is anonymous. When you visit our websites, we do not collect any personal data that is not provided specifically, voluntarily and consciously by you. This anonymous information is processed by kitchandtool.com to help improve the content of its websites, to personalize it for our visitors and to learn more about them and how they use these websites. To do this, kitchandtool.com has to use tracking technology ("cookies") to collect anonymous information such as the type of browser and operating system, as well as the date and time of access. The "cookies" in themselves cannot be used to discover the identity of the user. A "cookie" is a small information file sent to your browser and stored on your computer’s hard drive.
 6. “Spamming”
Kitchandtool.com does not use "spamming". "Spamming" is defined as the unsolicited sending of e-mails, usually advertising, in large numbers and repeatedly, to persons with whom the sender has had no prior contact or who have stated that they do not wish to receive such communications. However, when we believe that one of our products may be of some importance to you, we will notify you by e-mail, giving you the option to opt out of this service.
7. Personal Data and Children
In order to respect the private sphere and in accordance with the legislation on the protection of minors, children under 18 years of age should not provide any personal data. Kitchandtool.com undertakes not to intentionally collect, use or disclose personal data of minors under the age of 18 without first obtaining the consent of a person exercising parental authority (parents, guardian).
Our websites are neither designed to nor intended to collect personal data from children under the age of 18. We ask parents to please monitor their children when they surf the Internet. LINKS TO other websites (hyperlinks)
As a service to our visitors, our websites may contain hyperlinks to other websites that are neither operated nor controlled by kitchandtool.com. Therefore, kitchandtool.com cannot be held responsible for the content of such websites, nor for the data protection practices of the third parties that operate them. Please note that these data protection practices may differ from those described in this Privacy Policy. We undertake to verify and understand these practices before entrusting your Personal Data to these sites.
Contact with kitchandtool.com
If you have any questions or complaints regarding our compliance with this Privacy Policy, or if you wish to provide us with recommendations or comments on how to improve its quality, please contact kitchandtool at info@kitchandtool.com. We can assure you that we are doing our best to constantly improve the protection and security of the personal data you entrust to us.

For more information on the use of our websites, we invite you to read our "Terms of Use" carefully.
Kitchandtool.com
06/2023